We have had the pleasure of working with Vic for several years now. Simply wonderful and professional to deal with. He has saved my business a LOT of money over the years. He has always been on top of any questions or problem that we have had come up and always takes his time out to help and his follow up is fantastic. He makes sure all of our issues are resolved and in a very timely manner. We have companies trying to get us to switch from him every week and we tell them sorry that is not going to happen. We are very happy where we are and are not moving. We give Vic 5 stars for all of his input for us! He has my highest recommendations. Thank you for a job well done!
I have been working with Vic since October 2014. I am so glad that I decided to work with him. In addition to always being there if I have a question, he provides me with receipt paper so I never worry about running out. Instead of an 800 number that gets answered by somebody overseas or across the country, I have a direct phone number. I call Vic and I know my issue is going to get resolved in a timely fashion. I know that is the way it is supposed to be with everybody but I have found that it normally doesn’t play out that way once the paperwork is signed. It is very clear to me by his actions that Vic really does value my business. As a result, I have already referred him to several other business owners in my shopping center.
When I switched my credit card processing to Vic, he took care of the entire process. My rates and fees were immediately lowered, and at no cost to me, he provided me with a new terminal. When I’ve had to call him regarding anything, he has always been available. When he went on vacation with his family, he e-mailed to let me know that he’d be away. I couldn’t be more satisfied with the credit card processing end of my business now that I’ve got Vic. I wish I found this guy years ago. I can honestly say that I feel like he is working for me.
I have been in the pizza business for 35 years and one of the biggest problems has been to find an honest credit card company. That is until Vic stopped by my shop and explained his business to me.
Vic has been an asset to my business between the terminals and watching over my account for those “annual fees” that he takes care of. I feel very secure that Vic’s professionalism and hard work takes the worry out of credit card issues in my business. He is a very up front business man. No surprises and he is very honest.
I have owned a small business for the past seven years and have been a client of Vic’s for about a year now. He genuinely wants to help his clients and is not just looking to make a sale. He is personable and knows his clients by name. He is also accessible and if any issues arise he can be contacted directly instead of dealing with a large nameless customer service office. Overall I have had nothing but a positive experience since I have signed on with him. In addition to saving money I have received peace of mind in knowing I have more control over my business with the help of Vic. I would highly recommend him to any business owner.