Vic’s agency has handled the credit card processing for my shop since 2015. He is a very knowledgeable and a very nice person . Anytime I have had a question he’s got the right answer. I highly recommend his company.
I met Vic and have been using his services since 2013. My estimated savings over that period have been well over $5,000. I seriously cannot recommend him enough. Free paper, lower costs, and impeccable service. What more could you ask for?
We have accepted credit cards since the 80’s and have probably worked with 5 or 6 different companies. Some were OK, some were awful. Everybody promises you savings to get you to sign up with them but Vic is different. Very simply put, Vic gets it. He uses very simple and sound business practices and saves me time and stress. If I have a question or need help with anything, he takes care of it. If he says he will call back by end of day, he does. If he says he is going to drop off terminal paper on Thursday, he does. In addition to providing the best customer service that any credit card processing agent has ever delivered, he has also saved us a tremendous amount of money in fees. He just has the know how and knowledge needed to make the credit card side of things run smoothly for my business. Someone you can trust and count on-Vic is the man. For credit card processing, there is no need to look anywhere else.
Vic is very informative and personable. Everything happened the way he said it would and has kept in touch since signing up. The switch was painless and overall has helped lower the fees and get money in the bank faster. I prefer having someone local that knows my name when I call and can stop by at a moment’s notice to help with any issues.
After 3 credit card companies I believe I’ve finally found a company to stick with, Vic has stood behind everything he has told me and more and saved me money too.
Working with Vic is not only a money-saver but a stress-saver, as well! Switching to his service went without a hitch. Highly recommend him.
Vic has been great to deal with and has definitely saved us money! We never heard from our old processing company, but with Vic, you not only hear from him, he is proactive and make suggestions, which is great. Everything you would want with a partner and more. Highly recommend working with Vic, he looks out for his clients.
I have been working with Vic since October 2014. I am so glad that I decided to work with him. In addition to always being there if I have a question, he provides me with receipt paper so I never worry about running out. Instead of an 800 number that gets answered by somebody overseas or across the country, I have a direct phone number. I call Vic and I know my issue is going to get resolved in a timely fashion. I know that is the way it is supposed to be with everybody but I have found that it normally doesn’t play out that way once the paperwork is signed. It is very clear to me by his actions that Vic really does value my business. As a result, I have already referred him to several other business owners in my shopping center.
We have had the pleasure of working with Vic since early 2012.Simply wonderful and professional to deal with. He has saved my business a LOT of money over the years. He has always been on top of any questions or problem that we have had come up and always takes his time out to help and his follow up is fantastic. He makes sure all of our issues are resolved and in a very timely manner. We have companies trying to get us to switch from him every week and we tell them sorry that is not going to happen. We are very happy where we are and are not moving. We give Vic 5 stars for all of his input for us! He has my highest recommendations. Thank you for a job well done!
Vic was referred to us by one of our clients and we are so happy that he was! Vic has saved our business a lot of money each month. He is very professional and truly cares about you and your business. He is always eager to help you and gets back to you right away. We are very happy we use Vic for our credit card processing. We have referred Vic ourselves to our other clients and friends and will continue to do so.
When I switched my credit card processing to Vic, he took care of the entire process. My rates and fees were immediately lowered, and at no cost to me, he provided me with a new terminal. When I’ve had to call him regarding anything, he has always been available. When he went on vacation with his family, he e-mailed to let me know that he’d be away. I couldn’t be more satisfied with the credit card processing end of my business now that I’ve got Vic. I wish I found this guy years ago. I can honestly say that I feel like he is working for me.
After many years of dealing with Credit Card Processing companies where we spoke to “the next available representative” it is a pleasure to now have Vic handling all of our credit card processing needs. When we first switched over, Vic took care of everything for us, he spent a lot of time with us explaining changes, he installed and tested our new equipment, and taught my staff how to use it. More recently, with the new laws and requirements, he has been proactive by advising us what needed to be done and by when. We have not had to worry about anything as he took care of it all for us. We appreciate that he is on top of our Credit Card Processing needs and is always just a phone call away. And he is trustworthy, honest, always professional, and a great guy! I have recommended Vic to other retailers in the area and personal friends who have small businesses on Long Island.
Vic Travaglianti is, by far, the best credit card person I have ever dealt with. He has kept every promise made plus he always returns phone calls and e-mails promptly. I have recommended him to many of my friends who are also thrilled with his service. Usually we have to sacrifice quality for price but with Vic I got both. I wholeheartedly recommend him and welcome anyone calling me to speak about his service. Also, he is not a friend or relative.
I have been in the pizza business for 35 years and one of the biggest problems has been to find an honest credit card company. Vic has been an asset to my business between setting me up with the newest equipment and dropping off terminal receipt paper when I am running low. I feel very secure knowing that Vic is my agent. His professionalism and hard work takes the worry out of credit card issues in my business. He is a very up front business man and there are no surprises. I wish all of my vendors were like him.
We are glad that we use Vic now….After using 3 other processors we see the difference in the rates and the service. He always makes sure all of our equipment and pci compliance are up to date. He supplies us with all the paper we need and if we ever have an issue or question he takes care of it immediately. So glad he was recommended to us ….nobody else comes close.
Working with Vic has been 100% better than my previous company. The other company misled or outright lied to me regarding contract period / fees/ etc. Vic has always been straight up regarding fees which is much appreciated. The transition was very smooth; there were no problems at all. Once I was able to complete the contract with the previous company (who was also charging me lease fees for a terminal) the transition was very smooth. Been working with Vic since 2013 and have not had a problem or concern since then. Just an honest guy who clearly cares about his customers interests.
I have owned a small business for the past seven years and have been a client of Vic’s for about a year now. He genuinely wants to help his clients and is not just looking to make a sale. He is personable and knows his clients by name. He is also accessible and if any issues arise he can be contacted directly instead of dealing with a large nameless customer service office. Overall I have had nothing but a positive experience since I have signed on with him. In addition to saving money I have received peace of mind in knowing I have more control over my business with the help of Vic. I would highly recommend him to any business owner.
I have owned a NAPA Auto Parts for over 40 years I have worked with Vic for the last 2 years …..he is professional and does what he says he is going to do….. perfect for a small business owner
My experience with Vic and processing with his company has been fantastic. The transition was absolutely seamless and Vic went out of his way to make everything as simple as possible. After several bad experiences with other companies and their representatives I wouldn’t switch again for anything!
Vic has been nothing but a pleasure to work with since the very beginning. Every question has been answered, any problem has been solved. When you call him he gets right back to you. The transition changing over companies was painless. Vic will on a occasion just stop in to make sure everything is doing well and it is great. We have been in business for over 34 years and it’s nice to deal with people that care about you.
I have worked with several credit card processing companies over the years and Vic is by far the best. In addition to saving me money, Vic is reliable and always accessible. That is truly unique today. Vic works very hard to maintain his client base and never disappoints. From the beginning, Vic has promised savings and efficiency. He has done that and more. It is without reservation that I recommend Vic.
I have been in business for 32 years and I found every couple of years you had to shop credit card companies for the best rates and free equipment, they all promise the world and don’t deliver. After changing three years ago, I met Vic. I liked that he was local and straightforward. He handled everything and delivered was was promised and no Bull. He reimbursed me for a cancellation fee my old company charged without me having to chase him down for it. Vic makes himself available for questions or technical problems with the machine should they come about. It has been over four years since I have been with Vic and even though I get phone calls all day long about it, I’m NOT shopping for another company. I feel very comfortable with Vic. and that is why I continue to recommend him to other friends and vendors in business, and they are satisfied also.
The customer service from Vic is impeccable! The customer service with this company is personal. Vic treats us as if we are his only customer! Every single detail of our concern matters to Vic and we are taken care of immediately! We have never received this type of treatment from ANY of the other companies out there. The transition was ridiculously easy. Vic took care of everything. Customer service is everything when it comes to business and Vic has perfected this!
As owner of Sign me up Sign shop, I’ve dealt with my fair share of credit card processors. One’s who promise the world and then disappear never to be heard from again. I’m so glad that I made the conscious decision to switch from my original provider to Vic. He has helped me reduce my rates, stay updated with today’s growing technology, and anytime I’ve needed him for receipt paper, he’s there for me. He’s exactly what I’m looking for as an asset to my business. As I continue to grow my business, I couldn’t picture doing it without his help.
We have been with Vic since 2011. Before we used Vic we had no one to go to for questions or problems that came up. With Vic he’s always there to help and quick to respond to all questions we may have. Vic has also saved us a LOT of money on the processing fees. We would highly recommend Vic for credit card processing. He really is the best!
Vic’s customer service is outstanding! He is always available for any questions I may have. My credit card processing is now effortless and everything goes through as promised. I would highly recommend his company.
Been a customer of Vic’s since 04-2014. Vic is very knowledgeable in his industry. On top of that, he helped me get out of a real mess with another credit card processing company and I am very grateful for that. He answers all of my questions and problems right away. I would recommend letting Vic do a comparison of your current fees. He will save you money and you will be very pleased with the service as well.
Just want to thank you Vic for your stellar service! We have been using your services for some time now and we are glad we gave you the opportunity to service us. Your level of customer service is well above the numerous processors we have used though our almost 25 years of business. Thanks Again and looking forward to working together for years to come!
Professional, helpful, personable and genuinely cares for his customers. He help set it up and answered ALL questions and is always only a phone call away. He is always calling to follow up and even stops in to make sure everything is running smoothly. Also drops off receipt paper so I don’t have to deal with the stress of running out. Margie’s Flowers highly recommends Vic to be your credit card processing representative.
The experience I have with Vic as my credit card processing agent has been really pleasant and is working out well. The transition was smooth and seamless and i have saved money with lower rates. Vic came through and delivered all that he promised to do. I really like that he doesn’t just represent 1 company. He set me up with the best company that met my needs. You cant find a more pleasant or honest person. He is always there to help if needed and I am glad I have him a chance to be my processing agent. Thanks Vic
Not only does Vic provide personal and dedicated service, his hands-on experience made the transition from my old processor, an absolute breeze. I liked him from the first time we met, but I assumed he would be like every other sales rep….as in, he would just promise the world and never be seen again once the paperwork was signed. I WAS WRONG! Not only is this guy accessible, but as my business needs changed, he set me up with the systems and the equipment that suits me best. I never feel like I am bothering him and he is always happy to help. It’s more than just saving money, It’s knowing that I have a person that looks out for my best interests that makes me appreciate having Vic as my agent.
Vic stopped by and talked to us about everything and it seemed to make sense to set up. It only took about a week to talk my dad into going for it! Well, it is over a year later and Vic has been nothing but helpful the entire time….taking the time to explain everything to us, checking in multiple times to make sure everything is working smoothly. Bottom line is that Vic is a pleasure to work with and I would highly recommend him to any business owner!
Vic is the best in the business….any business owner that has ever had to deal with credit card problems knows how great it is having access to somebody who can help me when I need help. Vic has always been right there.. He goes above and beyond to fix any problems that we may run into in a very timely response… I have referred him to several other business owners I know and they are also happy….Don’t know what we would do without him…..just a pleasure to deal with…….THANK YOU VIC FOR EVERYTHING
We have been in business for over twenty years and were referred by one of our client’s to give Vic a call. The call was definitely worth it. We used many processors in the past and we are very satisfied with our rates and BLOWN AWAY by the customer service. The machines are easy to use and our monthly statements are effortless and right on the money! Vic is a great rep. I can remember one time where we ran out of paper for our machines and he was there within an hour hand delivering us supplies! We highly recommend Vic!
We have been in business for over 35 years and dealt with MANY credit card processing companies, all who promise to save you money and provide you with great service, Vic has truly saved us money and best of all his promise for service is ABOVE all others. Most people say they will be your representative/agent, you sign that paperwork never to see them again.. Vic has been there any time we need him and even if we don’t contact him he checks in to see if we have any questions or need anything.. We had a major problem with a terminal on a holiday and he was there within hours to replace the terminal. I would highly recommend anyone , large or small company to use Vic for their credit card processing service.
I was working with a larger credit card processing company. Even though he had stopped in to introduce himself (a few of the neighboring businesses are his customers) I was hesitant to change because I thought it would be a “to-do”. Vic not only made the transfer smooth but he handled everything for me with regards to getting my new machine set up. These are things the “big company” wanted nothing to do with and left me to fend for myself. The fees are a bit lower which is an added bonus and he makes the time to answer questions and will even drop in to help. I really like how honest he is….when he analyzed my statement, I was preparing for some version on “you are getting ripped off and you will save SO much money by switching to me”…..that didn’t happen at all…..he told me that my pricing was fair and that I wouldn’t save much at all by switching. How often do you hear that from a salesperson? Vic has a great personality and is the least pushy type salesperson I have ever dealt with. The fact he didn’t pester me about changing no matter how much I protested at first, made me think of his company first when the time came to finally make the switch. Fantastic operation, I would highly recommend (and have!) to anyone in need of credit card processing.
Vic is a stand up guy who is very friendly, easy to talk to and extremely reliable when it comes to business matters. Several times we needed his assistance and he always made himself available for us to help fix the problem. He is always directly hands on, quick to offer helpful suggestions and made the transition of switching credit card processing companies extremely easy. If you want to work with a great guy who is local and will save you money on credit card processing fees, definitely contact him
Since 2012, Vic has been providing my company with credit card proessing services. His customer service is unparalleled for for the few times I’ve needed questions answered, his response has been immediate. I would recommend Vic to anyone who has need of credit card processing.
We have been with Vic and his company almost from the time we purchased our deli. We had tried a couple of other card companies and they were either too expensive or there wasn’t the kind of customer service one needs when trying to run a small business. Vic has been there anytime we needed information or questions answered. Just an all around great guy with superior service!